Privacy Policy

Privacy Policy

Effective Date: August 16, 2024

This privacy policy (as posted on our website at https://farmcreditsemo.com/privacypolicy and as amended from time to time and effective as of the date posted) (“Policy”) explains how Farm Credit Southeast Missouri, ACA/FLCA/PCA and its affiliates (“we”, “us”, or “our”) collect, use, and share information about you when you use our website www. farmcreditsemo.com (“Site”) mobile application, and other online services that link to this Policy (collectively, the “Services”). By using the Services, you agree to the collection, use, and sharing of your information as described in this Policy. If you do not agree with our policies and practices, do not use the Services.

Information You Send to Us 

We may collect various types of personally identifiable information (“Personal Information”) from you that you send us, such as, but not limited to, name, email address, mailing address, and phone number. You may send us an email, subscribe to a mailing list or submit other information via our website. We will use this information to respond to your request, and may enter the information you submit into an electronic database. We limit the use and collection of all information to that which is necessary to respond to your request and provide high-quality service.

Information Collected and Stored Automatically

When you use our services, we collect information about your Internet connection, such as your Internet domain, your IP address, the date and times you access our site, and the pages you visit. Like most websites, we use "cookies." A cookie is a small amount of information that is transferred to your computer’s hard drive through your web browser. A cookie cannot retrieve any data from your hard drive, pass on computer viruses or capture your email address. We may use cookies to gather and compile statistical data about the pages our visitors view, which helps us design the site to suit visitors’ needs. Registered users must accept cookies from our site in order to take advantage of the advanced features available to you. We may also use cookies to maintain registered user information you voluntarily provide to us.

If you would rather send information to Farm Credit Southeast Missouri by postal mail, our address is 1116 N Main St, Sikeston, MO 63801.

How We Use Your Information 

We use your information to provide, maintain, and improve the Services, as well as to communicate with you. Some specific ways we may use your information include: 

• To create and manage your account
• To respond to your inquiries and requests
• To personalize your experience on the Services
• To send you marketing communications if you have consented to receive them
• To enforce our policies and comply with legal obligations 

How We Share Your Information 

We may share your information with third parties in certain circumstances, including, but not limited to: 

• With vendors, consultants, and other service providers who need access to your information to perform services on our behalf 
• With business partners, such as companies that we jointly offer products or services with 
• In connection with a merger, sale, or other transfer of all or part of our business 
• If we are required to do so by law or legal process, or to protect the rights, property, or safety of us or others 

Data Retention

 In general, our retention of Personal Information is reasonably necessary and proportionate to achieve the purposes for which the Personal Information was collected or processed, or for another disclosed purpose that is compatible with the context in which the Personal Information was collected, and not further processed in a manner that is incompatible with those purposes. The time period for which we retain your Personal Information depend on the purposes for which we use it. We will retain your Personal Information for as long as your account is active, or as long as you are a registered account holder or user of our Services or for as long as we have another business purpose to do so (such as, but not limited to, for business, tax, or legal purposes) and, thereafter, for no longer than is required or permitted by law, or our records retention policy, reasonably necessary for internal reporting and reconciliation purposes, or to provide you with feedback or information you might request. This period of retention is subject to our review and alteration. We will also retain Usage Data for analytics purposes. “Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. Following termination or deactivation of your user account, we may retain your profile information. Following termination or deactivation of your user account, we may retain your Personal Information and other data, but will maintain it as confidential according to this Policy, and as required by applicable law. We have the right to delete all of your Personal Information and other data after termination of your user account without notice to you.

Security Statement

We have implemented technical, administrative, and organizational security measures designed to protect your Personal Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us. 

Links to Other Sites

Our privacy policy and security policy only address our activities from our website. Sites to which we have provided links may have their own privacy policies, which we do not control and are not addressed by our policy. Your use of a linked website is at your sole risk and is subject to the disclaimers, privacy policy and security policy applicable to that site. A linked site does not imply our endorsement of the linked site, information, company, products or services provided.

Contact Us

If you have a question or would like more information, please contact us  at info@farmcreditsemo.com.